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Café / Hospitality — PL + Food Contamination

Slip-and-fall, food poisoning, customer property damage — what hospitality wording looks like.

Hospitality liability is two-headed: public liability for premises injury (slips, falls, hot drinks), and products liability for what you serve (food contamination, allergen mislabelling). Most general public liability wordings include products liability — but the carve-outs around food, recall, and Consumer Guarantees Act differ materially.

Cover types most relevant

  • Public liability

    Public liability (sometimes "broadform" or "general liability") covers third-party bodily injury and property damage arising from your business activities. NZ commercial wordings vary materially on the products-liability bundle, the "occurrence" definition, contractual-liability extensions and the territorial limit.

  • Products liability

    Products liability covers third-party bodily injury / property damage caused by a product you supplied, manufactured, imported or installed. Sits inside most public liability wordings but the carve-outs (efficacy, financial loss, recall) differ by insurer.

Watch out for

  • recall: Product recall costs are typically excluded from products liability — they sit on a separate recall policy or are uninsured.
  • efficacy: Efficacy exclusions matter for any 'health' claim about your food (e.g. gluten-free) — read carefully.

Related topics

This scenario is built from FCIB-panel wordings (NZI · QBE · AIG · Zurich · Delta · Dual) plus Vero as an off-panel market comparator. Clause-level cover matches require the wording corpus to be populated for each product — where it isn't yet, the page shows "Not on file — request latest wording from insurer via FCIB" rather than fabricating an answer.

For a tailored quote on the cover types listed above, contact First Commercial Insurance Brokers Ltd (FSP748591): 0800 437 699 · stewart@fcib.co.nz